If I ask you "Can you name some of the best cities in Silicon Valley to start and run a successful business?" you are likely to say Mountain View, Menlo Park, Cupertino ... and there is truth to it. These are the cities were Google, Facebook, Apple ... are headquartered in and the media talks about them all the time. The Secret though is that in a recent study South San Francisco and Burlingame ranked #2 and #4 best places to start and grow a successful business.
When I discuss an issue with an employee, I ask that they confirm the course of action determined to me via email. This way I know whether they heard the same thing that I heard.
We publish wage ranges for every position. It solves the problem of employees asking “How much more will you pay me?” on each anniversary. When they max out in a position, they know they have to learn new skills or stop getting increases.