Have employees take turns chairing meetings. Meetings will be better attended and the participants more attentive. The employee chairing each time will do things to change up the meeting – adding spice and driving friendly peer competition among future chairs.
Sometimes all that’s needed to resolve a problem is to get one or more of my employees to focus on it. I recently grew tired of constantly having to remind my warehouse crew to promptly take care of our surplus inventory. I got their attention. I went to a sporting goods store and picked up small pistol targets. I began taping a bulls-eye to any piece of excess inventory that I passed in the warehouse. No need for dialog or angry words, the bulls-eye got their attention and got it done.
When assigning KPIs (Key Performance Indicators) to staff, keep it simple, giving them at most three KPIs to focus on. Also, make sure the staff member accepts ownership and has confidence in the KPI measurement process. If these pre-conditions are not met, then your staff member may say later, "Yeah, but I didn’t realize that was my responsibility," or "Yeah, but I don’t agree with how that KPI was measured."